Action: Play

Play an audio file or predefined sound. Could be either a URL on your server or a sound resource provided by 46elks. URLs are fetched using HTTP GET. If you expect high call volumes, make sure your server is capable of handling the increased load.

If a digit is pressed during “play” or if the audio playback has been completed, the call continues at “next”. You can force the full audio file to be played by setting the option “skippable” to false.

Format

Audio files are specified by URL. Supported file formats are WAV, MP3 and OGG Vorbis.

{
  "play": "https://yourapp.example/message.mp3",
  "skippable": false, // Optional
  "next": "https://yourapp.example/elks/calls" // Optional
}

Dial tones

DTMF tones (dial tones) are triggered by setting the play parameter to ”sound/dtmf/<digit sequence>”. If you need to add some pause between DTMF tones you can use the lowercase letter ”p” to denote short 50ms pauses or the capital letter ”P” for longer 500ms pauses.

{
  "play": "sound/dtmf/0P1P9205253183",
  "skippable": false, // Optional
  "next": "https://yourapp.example/elks/calls" // Optional
}

Beep

You can also trigger a simple ”beep” with ”sound/beep”.

{
  "play": "sound/beep",
  "next": "https://yourapp.example/elks/calls" // Optional
}

Text To Speech (TTS) beta

Our Text to Speech function allows you to convert text into spoken audio for your automation needs. It’s designed to be simple to use and is currently in beta. Let us know if you have any feedback on it.
Limitations: Right now only available in English and best used with less than 180 ASCII characters.

{
  "play": "en_US/Hello, how are you?",
  "next": "https://yourapp.example/elks/calls" // Optional
}
    

Result

POST https://yourapp.example/elks/calls